Enquiries and quotations
Website information is indicative unless a written quotation states otherwise. A quotation should identify the product or specification, quantity, destination, delivery basis, currency, validity period, production assumptions and any applicable documentation.
Orders
Before committing to an order, clarify the order acceptance process with the parties involved. Record the agreed product or specification, quantity, availability and delivery details in the written order documents. Do not infer availability, production timing or delivery dates from general website information.
Delivery and documentation
Incoterms, freight, insurance, customs, taxes, unloading and documentation responsibilities must be agreed in the written quotation or order confirmation. A general website statement does not replace the agreed terms for a particular shipment.
Contact
For a wholesale enquiry, contact info@novacoffin.com or use the quote form.